Vinted Members Express Frustration Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices due to shopper criticism.